Plans & billing
GiftPrint offers three plans with monthly billing through Shopify. Change plans or cancel anytime with no long-term commitment.
Plan comparison
| Feature | FREE | Starter | Pro |
|---|---|---|---|
| Gift notes per month | 15 | Unlimited | Unlimited |
| All 11 templates | ✓ | ✓ | ✓ |
| All 4 page formats | ✓ | ✓ | ✓ |
| Thermal / B&W mode | ✓ | ✓ | ✓ |
| Order ID footer | ✓ | ✓ | ✓ |
| Custom colors | — | ✓ | ✓ |
| Store logo on cards | — | ✓ | ✓ |
| Storefront template picker | — | ✓ | ✓ |
| Batch printing | — | Up to 20 orders | No plan limit (500 per run) |
| QR code on cards | — | — | ✓ |
| Analytics | Counter only | Summary stats | Full + CSV export |
| Support | Email, 48 business hours | Email, 48 business hours | Priority email, 24 business hours |
FREE plan
15 notes per month. Perfect for testing GiftPrint and small operations. All templates and page formats included — no watermarks, no compromises on quality.
The counter resets on the first of each month. Once you hit 15, new cards are blocked until the next month begins — but reprinting a card you already printed this month stays free and does not need any remaining quota.
Starter plan ($7.99/month)
Unlimited notes, custom branding, and batch printing (up to 20 orders per batch). Add your store logo and custom colors to all templates. Activate the optional Storefront widget so customers can preview their gift note before checkout.
Perfect for growing shops with seasonal gift traffic or regular gift orders.
Pro plan ($19.99/month)
Everything in Starter, plus:
- Larger batches — no plan limit on orders per PDF (a technical ceiling of 500 orders per run still applies)
- Priority email support — we reply within 24 business hours instead of 48
- QR codes on gift note cards (link to your store with analytics tracking) — available on A6, Thermal 4×6", and 4-up A4 formats; not rendered on Square 3×3" (insufficient space)
- Full analytics dashboard with monthly charts and CSV export for reporting
Ideal for premium brands, high-volume sellers, or shops offering paid gift notes.
How billing works
Charges appear on your Shopify bill alongside other app subscriptions. Monthly billing starts when you upgrade and renews on the same date each month. Prorated charges apply if you upgrade mid-month.
Shopify handles all payment processing — your existing payment method is used automatically.
Upgrade
- Go to your Shopify admin → Apps → GiftPrint → Settings
- Navigate to Plan tab
- Click "Upgrade" on your chosen plan
- Confirm in the Shopify billing approval screen
- Subscription activates immediately
Downgrade or cancel
From the Plan tab:
- Downgrade from Pro to Starter: Cancels your Pro subscription and creates a Starter subscription. Shopify prorates the charge.
- Cancel to FREE: Cancels any paid subscription and reverts to the FREE tier. Shopify prorates the unused part of the current billing period — it is the subscription charge that is prorated, not your monthly note allowance.
Both require confirmation via dialog. Your data and settings are preserved during downgrades. On FREE you are back to 15 notes per month, counted from your existing monthly total.
Downgrading removes access to paid features (batch printing, custom colors, logo, QR codes, storefront template picker). PDFs you already downloaded stay on your computer and are unaffected.
Reinstalling the app
Uninstalling GiftPrint clears your OAuth session and resets the stored plan back to FREE (since the Shopify subscription is cancelled when the app is uninstalled). Your shop settings, branding, and usage counter are preserved. Reinstalling and re-subscribing restores the previous tier immediately.
Full data deletion is triggered by Shopify's shop/redact webhook, which Shopify dispatches roughly 48 hours after the app is uninstalled. When that webhook fires, GiftPrint deletes the shop record and all related usage data. If you reinstall before then, your settings are still there.